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All About Computer Network Technician

All About Computer Network Technician


Network technicians are a subset of computer technicians and are trained in the same ways, plus they may also have the other skills. They work in IT networks where computers or wireless devices are involved such as laptops, cell phones, PDAs, gaming consoles, personal digital assistants, and other types of high tech gadgets.

A good network technician will have good communication skills, be able to troubleshoot complex problems, and usually know more than one programming language. Network technicians generally have more experience and are certified in various fields, like service technicians, security guard, and computer systems administrators. Also a technician may also work with telecommunications in some sectors, such as VOIP or private line phone service.

Network technicians use various methods to troubleshoot problems. Troubleshooting involves the administration of a network and the determination of the cause for any problems in the network. Although a technician may not have any knowledge of programming, he can still find and fix any kind of issues.

There are four typical ways in which a technician would diagnose the problem and then determine what the best solution to fix it is. The different ways of diagnosing problems are described below.



Network administrators can usually tell by observing the problem whether the problem is isolated or occurs throughout the network. If it occurs throughout the network then the problem is more likely to occur in other networks.

Technician can sometimes pinpoint the problem by using tools that they can find in their workstation. Sometimes these tools are applications that they can download from the internet.

Technicians can also learn by heart troubleshooting techniques that they can learn by going through the articles and magazines that cover troubleshooting. They can also learn through trial and error by experimenting with the various tools and software available on the internet.

System administrators can use diagnostic tools to identify the problem as they can see the graphical representation of how it looks like, i.e. visual identification.

Sometimes technicians can use the diagnostic tools and applications in a simple way, this is called manual analysis. In this case, a technician can only diagnose and solve the problem.

System administrators can manually run diagnostic tools to determine the cause of the problem. System administrators can check the type of device, its internet protocol address, operating system, and hardware that are involved in the problem.

Network technicians can also use diagnostic tools and applications that they can download from the internet to pinpoint the problem. They can use web-based tools that allow them to trace the path of the network traffic and identify the source and destination of the data.

The diagnostic tools can also determine the content of the packets and determine the types of errors and problems that are present. In this way, the network technician can send the information to a control center or a different technician to check the problem further.

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